SEAT CONNECT SERVICES

FILTERS

Delete User / Restore factory settings

How to Delete a User on The My SEAT App

To delete a user on the My SEAT App, you just need to open the application on your mobile device, access the “Account” menu, then go to “Edit.” From there, click on “Vehicle Permission (Sec. User)”.

Once you delete a user from your My SEAT App, the account will be untied from the vehicle, but this doesn’t mean it’s going to be deleted completely. The SEAT ID will still be present so the user can still use it for another vehicle.

Managing your SEAT CONNECT Profiles

Different user profiles can be managed through the My SEAT App. The primary user is the person who first completed the activation after a factory reset was done. This person has unlimited access to all services.

The primary user can add secondary users. These people need to have a SEAT ID as well, and their permissions are controlled by the primary user, who can add and remove permissions through the SEAT app under the “Vehicle Permissions” menu.

There are also logged and guest users. Logged users are identified only on the infotainment system; on the SEAT app, they are referred to as guest users.

Here’s a closer look at the functions that can be accessed by the different users:

Safety & Service	Primary User	Secondary User	Logged User	Guest User
Breakdown Call	Yes	Yes	Yes	Yes
Customer Care	Yes	Yes	Yes	Yes
Service Scheduling	Yes	No	No	No
Online System Update	Yes	Yes	Yes	Yes
Online infotainment update (Navi only)	Yes	Yes	Yes	Yes
Personalisation	Yes	Yes	Yes	No
Activation	Yes	Yes	Yes	Yes
Private Mode	Yes	Yes	Yes	Yes
Delete User/Restore Factory Settings	Yes	Yes	Yes	Yes
Data Plan (via Store)	Yes	No	No	No
Legal Notice	Yes	Yes	Yes	Yes
In-Car store	Yes	No	No	No
Static Data Upload	Yes	Yes	Yes	Yes

And here are the remote-access and infotainment features that can and can’t be accessed by each user:

Remote Access	Primary User	Secondary User	Logged User	Guest User
Driving Data	Yes	Yes	No	No
Vehicle Status	Yes	Yes	No	No
Vehicle Health Report	Yes	No	No	No
Parking Position	Yes	Yes	No	No
Horn and turn signals	Yes	Yes	No	No
Remote lock and unlock	Yes	Yes	No	No
Anti-theft alert	Yes	Yes	No	No
Area alert	Yes	No	No	No
Speed alert	Yes	No	No	No
Remote auxiliary heater	Yes	Yes	No	No
Remote ventilation	Yes	Yes	No	No
Remote Climatisation	Yes	Yes	No	No
e-Manager	Yes	Yes	No	No
Departure times	Yes	Yes	No	No

Online infotainment	Primary User	Secondary User	Logged User	Guest User
Online map update	Yes	Yes	Yes	Yes
Online traffic information	Yes	Yes	Yes	Yes
Online Route calculation	Yes	Yes	Yes	Yes
Parking	Yes	Yes	Yes	Yes
Petrol stations	Yes	Yes	Yes	Yes
Charging stations	Yes	Yes	Yes	Yes
Natural Voice Control	Yes	Yes	Yes	Yes
Online destination and route import	Yes	Yes	No	No
Voice to Text	Yes	Yes	Yes	Yes
Internet radio	Yes	Yes	Yes	Yes
Apple Music	Yes	Yes	Yes	Yes
Tidal	Yes	Yes	Yes	Yes